Customer Advocate

Online Issue Resolution

If you have an unresolved issue or a problem that requires escalation, use our Customer Advocate tool.

Login and you will receive:
  • A single point of contact for all issues
  • Digital tracking from initiation to closure
  • One business day resolution plan
  • A rigorous appeal and escalation process

Approved users can also create and track warranty claims online. You must register for this extra functionality by updating your SSO profile.

Note: If you already have a Single Sign-On (SSO) account, select "Update Profile" to request access to this online tool. If you do not already have an SSO account, please choose "Register" to establish an account.

For general inquiries about GE Energy or our products and services, please use our Contact Us form.

Corporate Headquarters
GE Energy
4200 Wildwood Parkway
Atlanta, GA 30339