Downhole Technology Customer Support
GE’s Downhole Technology Customer Support offers detailed technical advice and functionality information for equipment acquisition, upgrades, and lifetime equipment support.
Our regional sales and customer support centers are globally based – Canada, China, Middle East, Far East, U.K., and U.S. – and support software, maintenance, calibration, repair, and operational issues. Technical support is also offered - access GE experts in the operation, repair and design of MWD and formation evaluation systems – along with a dedicated team of trained engineers for tool maintenance, calibration, and repair.
Features & Benefits
Our Downhole Technology Customer Support services provide:
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GE Field Engineers available for on-site commissioning of new equipment
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Field training for engineers and technicians
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Software advice and tutorials
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Technical support and technical bulletins issued for new equipment and upgrades
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Competence assessment and training certificates for engineers and technicians
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Capability reviews and rig site support
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Tool maintenance, calibration, repair, and refurbishment
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Supply of spare parts and consumables
